What information does Cat Roberts LLC collect?

Our goal is to provide you with a safe and enjoyable shopping experience. When we collect information about you it is in an effort to make our products and services more efficient and customized to you. You are free to browse the Barkitwear® site without revealing any personal information about yourself. However, once you give us your personal information, you are not anonymous to us.

Automatically-Collected Information

We automatically track certain information based upon your behavior on our site. We use this information to analyze our users’ behavior, interests, and demographics to better understand and serve our shoppers. This information may include the URL that you just came from, which URL you next go to, what browser you are using, and your IP address.

Cookies

“Cookies” are small pieces of information that a web site will store on your computer hard drive. Cat Roberts LLC may use cookies to identify you during your session, make our services easier to use and to store items in your shopping cart between visits. Cookies are never used to store sensitive customer information such as names, addresses, credit card numbers or passwords. Acceptance of cookies is not a requirement to browse our site, however our shopping cart does require the acceptance of cookies to work properly. Most browsers automatically accept cookies, but you can configure your browser to prevent that. If you would like to place an order on our site but object to or otherwise are unable to use cookies, please feel free to place your order by calling (203) 218-9974.

Personally-Identifiable Information

This is information that you provide to us that is specific to you. We collect information such as your name, phone number, billing information, shipping information and other personal information as indicated on the forms throughout our site. You will need to provide such information when you make a purchase, and may need to provide such information to enter a contest or sweepstakes, fill out a survey or form, provide ratings or testimonials feedback, give or redeem a gift certificate, etc. Where possible, we indicate which fields are required and which fields are optional. You can always choose not to provide information, but you may not be able to use a particular service or feature.

How Your Information is Used

We use the information we collect from you to improve our products and services and make your shopping experience more efficient and relevant. We review the actions of our visitors on an aggregate basis to determine customers’ preferences. Cat Roberts, LLC also conducts analysis and research on our visitors’ demographics, interests, and pages viewed based on the information provided to us during ordering, from our server log files, contests or surveys.

Contests and Sweepstakes

Cat Roberts, LLC may, in its discretion, hold contests and sweepstakes on its website and on other pages operated by Cat Roberts, LLC.  When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners’ list publicly available pursuant to certain states’ laws. Your consent to such promotional use and disclosure of this information is a condition of your participation. As a condition of receiving any prize, you may be required, in Cat Roberts LLC’s discretion, to complete, execute and return an Affidavit of Eligibility, a Liability Release, and where lawful, a Publicity Release, for us to ensure that you are eligible to receive the prize according to the Contest Rules. In cases where the sweepstakes or promotional offer is co-branded with or sponsored by another party, we may share your information, with your consent, to that party.

E-mails and Registered Accounts

It is possible to register as a Barkitwear.com email subscriber directly from our site or through another source, such as a Barkitwear® sweepstakes hosted on another site or a co-sponsoring network. Upon registering, we may periodically send you newsletters and e-mails featuring exclusive sales, promotions and other members-only benefits. If you make a purchase on our site we will send you order and shipping confirmation e-mails.  If you’d rather not receive e-mails, please do not check the subscription box when ordering.  If you are a subscribed member, we will also send you e-mails to collect ratings and testimonials feedback related to your purchase.  When signed in to your account, your shipping and billing addresses may be automatically imported during checkout to ease the checkout process.  Our website never stores or saves customer credit card or other payment information.

How Your Information May Be Shared

The following describes some of the ways that your personally identifiable information may be disclosed:

Fulfillment

During the purchase process, we will share your information with certain intermediaries (e.g. USPS) strictly to process and ship your order.

Agents

We employ other third parties to perform services or functions on our behalf in order to improve our site, merchandising, marketing and promotional efforts, communications or other services. Those third parties include authorized contractors, consultants and other companies working with us (collectively, “agents”). They only have access to personal information needed to perform their functions, and may not share any personal information with others or use it for any other purpose than improving the services and offerings of Cat Roberts LLC.

Third Party Sites

You may visit other web sites, through links on our site, who may collect, use and share your personal information in accordance with their own privacy policies. The information practices of those websites linking from or to our site are not covered by this Policy, and we encourage you to be very cautious before you disclose your personal information to others. If you register for Barkitwear.com on another web site or use a web site providing a service for Cat Roberts, LLC, that web site may provide personal information about you and your transactions back to Cat Roberts, LLC. It is possible that Cat Roberts, LLC could merge with or be acquired by another business entity. Should such an event occur, you should expect that Cat Roberts, LLC would share some or all of your information in order to continue to provide such products and services. Notice of such an event will be posted and we will require that the new combined entity follow the practices disclosed in this Privacy Policy.

Legal Requests

Cat Roberts, LLC will cooperate with law enforcement inquiries. Cat Roberts, LLC reserves the right to disclose any activities or information about you to law enforcement or other government officials as we, in our sole discretion, determine necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

Accessing and Updating Your Information

You always have the opportunity to change the information you provide to us by sending us an email at info@barkitwear.com or by logging into your customer account.

As a customer, subscriber, or contest entrant, you will occasionally receive e-mail communications about new products on Barkitwear.com, special offers we think you’ll like and requests for feedback. If you want to stop receiving our emails or to specify the communications you prefer to receive, you may email us at info@barkitwear.com to be removed from our mailing database.
You may ask to have your account information removed from our active databases.  However, because we keep track of past purchases, you cannot delete information associated with past purchases. Such information will be deactivated as soon as reasonably possible based on your account activity. Also, as a security measure we back up all data stored on our systems, and such prior information cannot be completely removed from our databases. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.

Security

All information purchases made on Barkitwear.com are protected by an SSL certificate.  Cat Roberts, LLC works with a third-party payment gateway that adheres to strict industry standards for payment processing, including (i) 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions, (ii) industry-leading encryption hardware and software methods and security protocols to protect customer information, (iii) compliance with the Payment Card Industry Data Security Standard (PCI DSS).

Children Under 18

You must be at least 18 years old to have our permission to use this site. We do not knowingly collect, use or disclose personally identifiable information about visitors under 18 years of age. If you are a minor, you can use this service only in conjunction with your parents or guardians.

Privacy Policy Changes

Cat Roberts LLC reserves the right to change, modify, add or remove portions of this Policy at any time. Any changes will be posted in this document and will become effective immediately upon being posted unless we tell you otherwise.

Contacting Cat Roberts LLC, dba Barkitwear®

If you have further questions about Cat Roberts LLC’s Privacy Policy or comments on how we can improve the Barkitwear.com shopping experience, please do not hesitate to email us at info@barkitwear.com.

You may also write to us at:

Barkitwear®
Attn: Privacy Department
2505 Main Street
Suite 229
Stratford, CT 06615
USA